We ship through the United States Postal Service (USPS) and UPS. Our shipping rates are calculated real-time by USPS and UPS and are based on order weight and shipping location. You can see a shipping quote before entering any payment information by entering your destination Country, State and Zip Code into the Estimate Shipping and Tax box after you have added the desired items to the Shopping Cart.
Please note shipping times DO NOT include processing time.
There is a minimum of 24 hours processing time to allow for prescription verification, before you order can be shipped to you. For information on how long it takes to process and ship out an order Please Click Here
- Economy: 2-7 business days Plus processing time
- Standard: 3-5 business days Plus processing time
- Express: 2 business days Plus processing time
- UPS 1 Day Air: 1 business day Plus processing time
- International: 7-10 business days Plus processing time
If you are unsure for any reason as to why you need a prescription in order to purchase colored or theatrical lenses Please Click Here
for more info.
All transit times are shown as business days. Business days are Monday-Friday and do not include Saturdays, Sundays and Holidays.
Your Tracking Number and Order Shipment Email are generated automatically when your shipment label is created. This means that your Tracking Number is sent to you before the USPS or UPS receives your package.
If you attempt to track your package before the USPS or UPS has received it you will get a message saying:
"There is no record of that mail item. If it was mailed recently, it may not yet be tracked. Please try again later."
This just means that the USPS or UPS has either not received your package yet or the tracking information has just not been updated yet.
*Please note that order tracking is not instantaneous, it is not unusual for the USPS to take a day or more to update tracking information.
Article ID: 72, Created On: 11/9/2012, Modified: 10/9/2013